If you would like to return your order for any reason, we accept returns within 30 days for a full refund or exchange.
If you would like to return your order, please contact us at info@thesurvivalisland.com and we will provide you with return instructions.
Return conditions
- Returns must be in their original condition.
- Contact must be made within 30 days to initiate the return procedure.
- The return postage costs back to us is the responsibility of the buyer. If you want to exchange your order, we will cover the return shipping of the new item back to you.
- Your refund will be issued in the same payment method as you originally made.
In the rare event you have received an incorrect or faulty item, please contact us and we will happily replace your order with no cost to you or provide you with a full refund.
We adhere to all laws relating to your rights as a consumer. The policies mentioned are in addition to your consumer rights as a consumer in the countries where applicable.