At The Survival Island we are excited to provide you with FREE SHIPPING WORLDWIDE on all orders!
We are excited to offer you:
- Safe and secure shipment
- Worldwide Shipping
- Free Shipping for all orders
Estimated delivery times
Standard international post typically takes around 10-30 working days to arrive to most countries. If you live in a remote country or destination, the delivery time may be longer. In some cases, we may upgrade your order to an expedited or express service free of charge.
All orders are shipped from our Hong Kong warehouse unless otherwise specified.
Please allow up to 30 working days for your order to arrive before contacting us about a late or lost shipment. If you haven’t received your order after 30 working days please contact us at [email protected] so we can check on your delivery for you.
In the rare case of a lost order, we will happily send you a replacement free of charge or provide you with a full refund.
Due to the nature of lithium battery transport, tracking to some countries may only become available when it enters into the destination country. To request your tracking number, please contact us at [email protected] with your order number.
PO BOX delivery
We will happily ship most orders to your PO box address. If however, a courier service is needed to ship your item, we will notify you and ask for your street address to successfully deliver your order.
Customs and duty taxes
All customs and duty taxes are included in the purchase price for the following countries: United States, Canada, Australia, New Zealand, United Kingdom, European countries. This means you will not need to pay any additional VAT or Taxes when your order arrives to you. We may also cover the import fees to some other countries, please email us and we can advise this for you. Some countries may fall outside of our import tax policy so the taxes would need to be paid upon arrival by the customer and are not included in the price paid.
If you need your item express shipped, please contact us prior to ordering at [email protected] with the details of the item and destination of shipment. Express shipping may incur an additional fee and we will quote you the express options available to you along with associated costs.